Real people.
Real support.
Here when you need us.
Aurelian support is available from 7am to 1am NZ time, seven days a week, 361 days a year. Whether you need help with Aurelian, have a question about how something works, or need assistance resolving a problem, our support team is here to help.
18-hours
7am to 1am daily
Closed Christmas Day, New Year's Day, Good Friday & Easter Sunday.
Support is
one click away
Open the Callista Support Calling Card from your desktop to connect to our support team directly. Start a live chat, and when needed, give our support team permission to connect remotely to your computer to help resolve the problem.
I couldn't be happier with the service and training that Alex provided. He worked at a pace that was tailored for my needs and was clear and concise in his instruction. He made room for all my questions, no matter how trivial they may have been. Alex was friendly throughout and made the training process enjoyable. I couldn't have asked for better. Thank you. As for the ongoing support that Callista provides, it's always easy and prompt.
