Features

Performance, efficiency & flexibility

At The Callista Group, we recognize that every motel, hotel, and accommodation facility has unique needs. That's why Aurelian, our robust, cloud-based property management system, is designed to streamline your operations with unmatched performance, efficiency, stability and flexibility*

* 100% up-time measured over last 10 years

Streamline your operations with Aurelian

Advanced automation for optimal workflow

Aurelian integrates an advanced channel manager and automates essential tasks from reservations to debtors, while also offering comprehensive event management for conferences, meetings, and functions. Our system is built to adapt to your specific requirements, providing limitless customization options to optimize your workflow. Whether you’re managing a small or large motel, Aurelian’s features ensure stability* and automation, tailored to fit your needs anytime, anywhere.

* 100% up-time measured over last 10 years

Core system functions

Your foundation for Aurelian is built on a rock-solid foundation which is fast, reliable, secure, and cloud-based. These core functions power everything from daily reservations to debtor management and data protection.

  • Cloud-based
    Hand holding a tablet with a glowing cloud icon above, symbolizing cloud computing.

    Multi-user, simultaneous access from anywhere via local app on PC, laptop, or Windows tablet. Real-time data replication across three geographically separated servers ensures resilience, speed, and maximum uptime.

  • Easy-to-use
    Woman with a joyful expression sitting at a desk with a laptop, holding pen.

    Aurelian's intuitive interface is built for speed, clarity, and performance. Designed for motels and hotels, it’s easy to learn and efficient to use, helping teams manage reservations and daily tasks with confidence.

  • Secure
    Person typing on laptop, overlay of login form with padlock icon, lit by screen.

    Aurelian is PCI and GDPR compliant, with fully encrypted login, audit logging, and real-time user tracking. Data is securely stored in three separate cloud data centres for maximum protection and redundancy.

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Customisation & control

Every property is different. That’s why Aurelian lets you customise to match your workflow, brand, and business style, right down to task lists and guest data.

  • Customisable
    Hands typing on a laptop keyboard next to a small potted plant; indoor setting.

    Aurelian adapts to the way you run your business. Choose which screens, settings, and workflows to display or hide based on your team’s needs. Tailor the layout and logic for optimal efficiency.


    You can create these unlimited options to match how you work:


    • flexible reservation states 
    • packages 
    • rate plans 
    • room configurations 
    • security levels 
    • guest types 
    • services 
    • custom fields  
    • document templates
  • Create your own style
    A person sketches a branding concept diagram on a notepad with a laptop, coffee, and sticky notes on a black desk.

    Control how Aurelian looks and behaves with visual and functional customisation options. Customise your documents, screen layouts, colour schemes, and visual indicators to match your brand or operational preferences.

  • Guest database
    Cloud icon over server racks, connected by lines and circles, blue and white color scheme.

    Maintain a complete history of each guest including preferences, past stays, correspondence, and billing. Easily search, update, and re-use guest profiles across bookings or properties.

  • Task lists
    Laptop screen displaying a schedule with tasks, times, and guests for an event.

    Create, assign, and track custom task lists for your team. Ideal for maintenance, cleaning, or one-off admin tasks. Tasks can be linked to rooms, dates, or specific staff roles.  Schedule reminders for any function or service you provide so that nothing ever gets missed.

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Reservations & front desk

From an intuitive reservation calendar to dashboards and real-time invoicing, Aurelian streamlines the front desk experience. Manage bookings, groups, packages, and arrivals and departures with powerful tools built for busy motels and hotels.

  • Reservation calendar
    Laptop displaying a Gantt chart with timelines, bars, and a menu.

    Manage all bookings in a single view. Aurelian’s colour-coded reservation calendar lets you view, modify, create, or cancel reservations instantly, day-by-day or across weeks.  Your reservation calendar is central to your daily operations so we've made it as easy-to-use as possible & stacked it with really useful, time-saving features.


    • easy reservation management
    • drag/ drop reservations
    • stretch/shrink reservations
    • copy/paste reservations
    • zoom calendar in/out
    • unique calendar navigation bar
    • Filter by room type
    • Customize reservation colours
    • Customize reservation states
  • Real-time dashboards
    Laptop on a wooden desk with a notebook, pen, and coffee cup. Living room background.

    See what’s happening right now. Monitor arrivals, departures, availability, and status updates across all rooms. Dashboards refresh automatically to keep front desk operations running smoothly.


    • availability
    • occupancy
    • reservations received per day
    • reservations received per hour
  • Group reservations
    Four smiling women in a park, hugging and laughing. Diverse outfits, sunny day, green background.

    Create and manage bookings for groups, conferences, or multiple rooms with individual, group or combination invoicing & independent arrival & departure dates. Assign billing methods, split charges, and track group activity all from a single interface.

    WATCH VIDEO
  • Searching & filtering
    Abstract, blurred city lights with a radial blur effect, featuring blues, oranges, and whites against a dark background.

    Find any reservation, guest, or transaction in seconds. Use keyword search and custom filters to sort by status, date, room, source, payment method, and more.

    WATCH VIDEO
  • Instant invoicing
    Person typing on a laptop displaying an invoice, likely at a desk.

    Invoices are generated automatically when a booking is made. There's no need to wait for check-out. Easily edit, split, or resend invoices at any time.

  • Packages
    Breakfast spread on a table: oatmeal, fruit, eggs, bacon, juice, and an apple.

    Create stay packages with add-ons such as breakfast, tours, or Wi-Fi or any extra services you provide. Apply pricing rules, and offer value-based bookings without extra admin.

    WATCH VIDEO

Automation & intelligent management

Save time, reduce errors, and stay in control. Aurelian automates routine processes like channel management, card processing, email management and task scheduling so your team can focus on guests not admin.

  • Task scheduler
    Workspace with tablet displaying calendar, keyboard, notepad, pen, phone, and journal on wood.

    Set up repeating tasks or one-off jobs tied to check-ins, check-outs, or specific dates. Automate reminders for cleaning, maintenance, or admin and assign them to staff by role.


    Schedule pre-arrival & pre-departure reminders for confirmed reservations and quotes, and post-departure emails for automatic delivery.  The auto-scheduler also includes built-in, system-related tasks.

  • Channel management
    Laptop showing a spreadsheet with rows, columns, and colored cells; data visualization.

    Manage all OTA bookings from Booking.com, Expedia, and more and also bookings from your own website directly within Aurelian via its integrated channel manager, Aurelian+, or via third-party providers. Availability, rates, and restrictions sync automatically across all platforms, including your own website.

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  • Card processing
    Close-up of three credit cards: gold, MasterCard, and Visa.

    Automatically collect credit card details via secure, PCI-compliant methods. Pre-authorize cards to secure funds, and process deposits and payments from within Aurelian using Stipe's secure online payment gateway.

    WATCH VIDEO
  • Email management
    Hands typing on laptop, email icons floating above.

    Create and schedule custom email templates for confirmations, reminders, or payment notices and send automatically based on the rules you define.

Advanced tools

Unlock even more functionality with integrated extras. From virtual rooms and messaging to multi-site management and event management and add-on mobile apps, Aurelian’s built-in tools give you room to grow.

  • Free add-on apps
    Woman with curly hair smiles while looking at her phone outdoors.

    Use Aurelian’s mobile apps to manage reservations and housekeeping on-the-go. Available for Android and iOS, the apps integrate seamlessly with Aurelian to provide a unified solution for your property management and provide real-time updates, task management, and remote access to key functions.

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  • Virtual rooms
    Person's hand opening a hotel room door, revealing a bed and curtains.

    Create composite rooms by combining two or more physical units.  Ideal for combining interconnecting or multiple rooms in hotels/motels or beds in dormitories and bunk rooms. Associated rooms are automatically blocked and Aurelian automatically manages availability and conflicts for effective reservation management.

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  • Event management
    Man presenting to a group at a round table with laptops in an office setting.

    Book and manage functions, venue hire, and on-site events. Track attendees, link bookings to accommodation, and create separate billing all within Aurelian.


    • Create quotes

    • Schedule & manage multiple events per room per day for any duration

    • Produce worksheets & timetables.
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  • Multi-site management
    Blue Earth with interconnected glowing lines, symbolizing a global network.

    Manage multiple properties from a single Aurelian app. Switch between sites instantly with one click for easy management anywhere. Each site can have unique invoices, branding, and tax settings, with shared guest/company data across all properties.

    WATCH VIDEO

Reporting & financials

Track performance, stay compliant, and manage money with confidence. Aurelian’s financial tools and reporting features help you stay on top of every dollar and every detail.

  • Reporting
    Laptop screen displaying a financial report with pie charts and tables.

    Access comprehensive reports on revenue, occupancy, performance, source trends, payment types, and more. Export to PDF or Excel for analysis, sharing, or compliance.

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  • Unit title reporting
    Laptop displaying a data analytics dashboard with bar graphs and tables, showing sales and performance metrics.

    Generate reports for individual unit owners with breakdowns of revenue, fees, and usage. Ideal for management rights, investment properties, or unit-titled complexes.

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  • Debtor management
    Tablet displaying data charts, pen, phone, and coffee cup on a wooden table.

    Track outstanding balances, generate debtor statements, and manage overdue accounts. View ageing reports, add notes, and follow up directly from the system.  Optional, automatic, time-saving, labour-saving link to Xero for all payments.

    WATCH VIDEO
  • Guest call billing
    White landline phone on a wooden nightstand next to a window with slatted blinds and a window seat with pillows.

    If you provide in-room phones for your guests, you can log all guests' calls and apply them to checkout invoices.  Unique margins for any call type can be configured and they're automatically added to all calls.

Take a tour

Experience Aurelian

in action

Schedule a free online demo and discover how Aurelian’s intuitive automation and user-friendly features can transform your hotel or motel operations. Let us show you how our reservation system can boost efficiency and drive profitability for your business.

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